Background and Mei

Mei was created to help improve relationships using data and AI within the messaging app, where more and more of our conversations are happening.  Despite communication tech being everywhere, the tools and resources to personally help us navigate our relationships haven’t progressed at all.  If we’re struggling with a relationship, we can talk to friends and family who come with their own biases, or seek professional help, which remains inaccessible to most people.  Mei, a personal relationship coach AI built directly into the messaging app made sense.

Over the past 7 years, Mei’s AI has provided advice to hundreds of thousands of app users in the form of tidbits of personalized insight based on their messages.  One of the top requests were to chat directly with the AI, but doing this well was difficult.  It limited Mei’s abilities…until now.

AI development around language is advancing quickly and becoming more accessible.  ChatGPT and other generative AI technologies can create very personalized dialogue, often with very little context.  By combining Mei’s existing capabilities and insights with this technology, we’re now able to explore endless possibilities for better communication tools and help.   

For example, after Mei tells a user of our apps ‘your contact is more guarded than you, try a little harder to get through to them’, this advice can instruct the generative AI side to draft a message that does exactly that, in a way that’s consistent with the conversation so far and the user’s tone, personality, and writing style.  

Soon, if you have a relationship goal you’re working towards, like going on a date, being hired, or just getting a “yes” from the person you’re chatting with, our AI would help you with every message to reach that goal, in a way that remains authentically you.  That’s what we’re working towards.  In the meantime, enjoy our relationship coach!